What's new

💡 Did you know?
When your calendar is full, clients can opt-in to join your Waitlist for their preferred day(s). If a spot opens up, Booksy automatically sends them an SMS invitation to book the slot—keeping your schedule full without you lifting a finger.

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Now we’ve improved the Waitlist, so it's easier to see when clients are on your list, and to take action to match them with an open slot.

• ‍Manage on the go: The Waitlist is now available on the Booksy Biz app on your phone! Spot waiting clients instantly by looking for the exclamation mark (!) alert on your Calendar icon, or view the full list directly within your daily calendar.
• ‍Actionable alerts: When a client is waiting for a specific day, a new Waitlist button will appear on your calendar. Click it to see all waiting clients and their contact info so you can call or message them about the opening in seconds.

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With this update, better visibility and functionality help you fill empty slots faster than ever. Now, you’ll always know when a client is waiting for a spot, so you can quickly fill openings in your calendar or open up availability based on demand.

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Clients can now browse your reviews with total control. They can filter by rating or staff member to find relevant feedback, and sort by newest/oldest. It’s a cleaner, smarter way for clients to see what makes your business shine.

We’ve polished the booking flow with a decluttered design, so clients can go straight to finding and booking their next appointment with you, stress-free. With new availability markers and fewer distractions, they’ll see your open slots faster than ever.

‍Note: Some profiles are temporarily excluded from the new booking flow (like businesses using No-Show Protection or offering Mobile Services). Don’t worry—they’ll roll into the new experience soon.

You can now make sure every team member has access to everything they need to do their job—and nothing they shouldn’t.

We’ve made roles crystal clear and added new fine-tune controls so you can delegate with confidence.

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What's new:

• ‍Clearer roles, less guesswork: We’ve simplified permission labels so you know exactly who has access to what.
• ‍Customized access for each person: Fine-tune permissions for each team member. Decide who can use Checkout, view other calendars, or access client info—all with a simple toggle.
• ‍New! Staff Self-Checkout: Speed up your front desk. Let Basic Staffers check out their own appointments without giving them access to sensitive business info.

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Review and edit each team member’s permissions in your Staff Management settings today.

Clients can now swipe through real photos shared by other clients while browsing your profile. It turns reviews into receipts, showing off results, building trust, and helping new clients book with confidence. More visuals. More credibility. More bookings driven by proof they can see.

The new digital stamp card program is here—a powerful new way to drive repeat bookings and reward your regulars. Once it's set up, we'll track qualifying visits, automatically stamp the digital card, and let clients know when they've reached the reward.

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No paper, no manual tracking—just automated growth. Just choose your reward and settings, and let us do the rest.

• ‍Simple setup: Set up your digital stamp card in minutes—no extra costs.‍
• Customizable: You choose your offer, the card design, and number of stamps required to earn the reward.‍
• Digital: Stamp cards are stored and tracked automatically in the Booksy Biz and Booksy for Customers apps. No more lost or forgotten cards.‍
• Automatic tracking: Stamps are added to client cards automatically after each qualifying visit.‍
• Easy for clients: Clients can track their progress and rewards in the Booksy app, making them more likely to return.

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