Set boundaries with No-Show Protection

Don’t let unreliable clients impact your livelihood. Hold them accountable to protect your time and your money.

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No-show protection in nail salon

Your time, respected.

Your money, guaranteed.

Get reassurance that your clients will show up, and make sure you get paid even if they don’t. Establish a culture of respect for your time - right from the first booking.

Prepayments - Booksy

Deposits

Charge a deposit at the time of booking, and we’ll automatically apply it to the total service charge at checkout. Keep the money if they flake.

Free automatic appointment reminders

We’ll send your client a reminder text about their upcoming appointment, so you don’t have to. Appointment notifications can cut your no-shows in half.

Cancellation Fees

Require a card-on-file, and charge a fee if a client cancels too late or ghosts you.

You set the rules, we’ll take care of the rest.

Avoid awkward conversations or chasing down clients for payments when they don't show. We’ll charge the card on file for you based on the policy you set.

You decide:

  • which services require a Deposit or Cancellation Fee, and the % of the service cost to be charged.
  • how much advance notice is required for no-fee cancellations or rescheduling.
  • whether to process or waive the Cancellation Fee, or set it so we automatically charge it for you.

Get paid for your time

No chasing payments required. With a card-on-file, we’ll collect Cancellation Fees and Deposits for you. 

No-Show Protection payments are processed at just 2.69% + $.30 per transaction and deposited into your bank account the next business day. Need it even faster? Use Fast Payouts to get your money in 30 minutes for a 1.5% fee.

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Set yourself up for success

Booksy helps prevent no-shows from happening in the first place.

  • Client self-booking - Empower clients to view, manage and reschedule appointments themselves within your policy’s parameters.
  • Clear Cancellation Policy - Easily customize your own booking and cancellation rules, and set clear expectations directly on your Profile.
  • Free Appointment Reminders - Automatically remind clients about their upcoming appointment.

No-Show Protection by the numbers*

*Figures based on average Booksy usage data. Results will vary.

a woman holding a pair of scissors in front of her face

20% fewer
cancellations

with Cancellation Fees

Reduce no-shows with Booksy software

Up to $400

in recovered revenue per month with Deposits

“80% of cancellations are made last minute. With Booksy, you won't lose that money.”
Jimena Montalban

Jimena Nails

Fill last minute openings

Cancellations happen. When they do, we can help you maximize that found time to bring in more money with another booking.

Nail salon interior
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Message Blasts
Message Blasts

Send out custom Message Blasts to your clients to let them know about new openings or last minute offers

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Automated Waitlists
Automated Waitlists

We’ll automatically let clients on your waitlist know that a spot just opened up, inviting them to book.

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Last Minute Discount
Last Minute Discount

Quickly and easily set up special discounts for clients that book on short notice

Protect your time and your money

a woman sitting in a red chair in a room

"Get away from 'that' type of client."
Spifster | Spifster Nails

"It makes communication easier."
Taylor Leven | Headspace Barber

More to love

Waitlists

Unexpected opening due to a cancellation or no-show? Your clients can sign up to be automatically notified when a spot opens up.

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Reward loyalty

For the clients you can always count on, use the Trusted Client feature to let them bypass Prepayments and Cancellation Fees when they book you on Booksy.

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Block clients

That one client that never respects you or your time? Block them from booking you online. We won’t tell.

Learn more
All features
Try Booksy and check how the online appointment calendar works