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Running a beauty business is no easy task. From managing appointments to staying on top of client needs, every day comes with its own set of challenges. When you need help, you deserve support that works as hard as you do.
That’s why we’ve partnered with Zowie, a platform designed to make customer care smarter and more efficient. From answering quick questions about app features to solving more complex issues, Zowie ensures you get the help you need, when you need it—without the hassle.
By automating routine inquiries and streamlining the process, Zowie allows us to focus on what truly matters: providing personalized support that helps you keep your business running smoothly. It’s all part of our commitment to helping you spend less time on admin and more time doing what you do best.
Support should never slow you down, and that’s where Zowie steps in. From sorting out everyday questions about the app to managing account details, it handles the small stuff seamlessly, so you barely have to think about it. Even on social media, Zowie helps by clearing out the noise, ensuring our focus stays on what really matters—your needs. By simplifying the routine, it creates space for us to provide more meaningful support, tackling complex challenges with care and efficiency. It’s all about ensuring every interaction feels effortless, so you can keep your business running smoothly without missing a beat.
By handling the basics, Zowie gives our team the space to help you with more complex questions—faster and better.
"Streamlining customer care with Zowie means we can provide support that’s fast, efficient, and personal. It’s all about helping providers like you thrive."
– Aleksandra Lewczuk, Booksy’s Customer Service Operations Project Leader
Behind every smart tool is a dedicated team. Aleksandra and the Booksy customer care team work hand-in-hand with Zowie to ensure every interaction is seamless, efficient, and meaningful. Their goal isn’t just to solve problems—it’s to make you feel supported every step of the way.
While automation is key to answering everyday questions quickly, we know nothing beats talking to a real person when you need it. That’s why Zowie is designed to work alongside our team, making it simple to escalate your inquiries when a human touch is needed.
This balance of smart tech and personal care means:
From thoughtful solutions to personalized conversations, the Booksy team is always here, working alongside Zowie to help your business thrive.
With Booksy + Zowie, support becomes effortless and intuitive, designed to fit seamlessly into your day-to-day. By automating the everyday and personalizing the complex, we’re not just solving problems; we’re building a partnership that helps your business thrive.
Booksy is being featured in a Zowie digital billboard campaign this holiday season showcasing how the two brands power beauty across borders and both platforms help business owners run and streamline day-to-day business operations with ease.
This collaboration is rooted in one goal: celebrating providers, and empowering you to focus on your craft, your clients, and your growth. Because when your business runs smoothly, you can achieve so much more—and we’ll be here to support you every step of the way.
