With the reopening date closing in, it’s important to already start thinking about managing your employees - their work schedules, regular tasks and new duties, but also their annual leaves. Due to the current situation, you’ve gained a lot of additional responsibilities - but being so focused on bringing your salon back to life, you cannot forget about being a good leader. The coronavirus outbreak has negatively impacted employment, and many salon owners decided to designate their employees as furloughed workers. Recently, new legislation has been introduced that slightly changes the law when it comes to annual leaves, so let’s take a closer look at what you, as an employer, should know, what your rights and responsibilities are and how it affects your employees - furloughed and active.
Many beauty business owners decided to take advantage of the Coronavirus Job Retention Scheme (we’ve discussed this scheme in our article on financial help for UK hair & beauty specialists). Under it, they were able to access support to continue paying a part of their employees' salaries if they were unable to do their usual job. To do so, salon owners were required to designate them as “furloughed workers”. This status sparks a few questions regarding the topic of paid statutory annual leave.
Yes. Employees continue to accrue their annual leave while on furlough.
Yes. They can request and take their holiday in the usual way if you, as their employee, agree to that. If you do so, you may continue to claim the grant from HMRC (up to 80% of the worker’s wage cost), but you are required to top up the employee's pay to normal 100% levels for the taken holiday.
Yes, but... The employer is entitled to refuse permission to take the annual leave if they do so with a notice at least twice the period of leave to be taken (for example: two-weeks notice for one-week holidays). It is advised to explain to the employee where the decision comes from and have solid reasoning behind it. Finally, the employee must be permitted to take the leave at a later point during the leave year.
Yes, but… As cleared up by the guidance published on 13th May by the Department for Business Energy and Industrial Strategy, employers can require staff to take annual leave while they are furloughed, subject to usual statutory notice periods. However, it is advised to explain the reasoning behind the decision and make an effort to make the situation as acceptable as possible.
It depends. If the employee in question would have usually worked the bank holiday, their furlough stays unaffected. If otherwise, the employee can either take the bank holiday as annual leave and be remunerated for it (as agreed in the employment contract) or the employer and employee can agree that this holiday can be deferred until a later date, but the worker should still receive their full holiday entitlement.
Normally, the 5.6 weeks of statutory holiday is split into 4 weeks and 1.6 weeks and with a written agreement between the employer and the employee, these 1.6 weeks can be carried forward into the following leave year, while the remaining 4 cannot (apart from special circumstances, such as maternity or sick leaves). However, due to the current situation caused by the coronavirus outbreak, the government has introduced emergency legislation that enables workers to carry holiday forward where the impact of the coronavirus means that it is not “reasonably practicable” to take it in the leave year to which it relates. In such circumstances, some or all of the 4 weeks of holiday leave can be carried forward into the following 2 leave years. Moreover, when calculating how many days a worker can carry forwards, the employer must give the employee an opportunity to take any leave that they cannot carry forward before the end of the leave year.
This interesting rhetorical figure leaves things up to interpretation, however, the government’s guidance advises employers to consider various factors, such as:
Employees who are on furlough are unlikely to need to carry forward statutory annual leave, as (in most cases) they are able to take it during the furlough period. However, as mentioned earlier, you can deny a furloughed worker the request for annual leave. You may be coerced to do so due to your financial situation - the correct holiday pay is likely to be higher than the rate of pay that will be covered by government grants, and you are obliged to make up the difference. In such a situation, the employee in question must still be given the opportunity to take their annual leave, at the correct holiday pay, before the carried annual leave is lost at the end of the next 2 leave years.
Planning ahead allows you to have a clear picture of your salon’s needs and employees’ plans. The sooner you begin, the easier it will be - and if any problems arise, you will have enough time to resolve them properly.
Every guidance stresses the importance of honest talks with your crew members and being transparent about your arrangements. Sometimes it’s not the decision of the employer itself, but the way in which it was communicated (or the fact it wasn’t communicated at all) that causes a conflict. It’s best to begin with a remote team meeting during which you explain the situation and ask your employees about their plans. It would be perfect to come to a shared agreement, but it won’t always be possible. Make an effort to ensure all employees understand where your decisions come from, what their rights and responsibilities are and that your possible refusals are thought over. If you see that someone took the news poorly or are generally struggling, talk with them privately. Even though you are in the right to oblige your workers to do particular things, the more respect and understanding between both sides, the better.
Managing a work schedule is a challenge by itself - in post-lockdown reality, it’s going to be even more demanding. You already know that the reopening will be a trying moment and that you will have to commit yourself to a lot of planning in order to abide by safety protocols. The situation requires a lot of precision and you cannot afford to make mistakes. Fortunately, you can help yourself with well-thought-through digital solutions - Booksy allows you not only to easily create and manage work schedules and organise work, but also run records of staff time-offs. With Booksy, you will easily plan annual leaves for your team members and have access to the data anytime, anywhere.
Start your free, two-week trial today and see why a great salon management system is going to be a life-saver once you reopen!
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