Booksy vs Fresha: What’s the difference?

Don’t get fooled by the cost of “free”

Booksy offers everything you need in one simple, transparent plan. No extra fees for standard features or client communications.

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Independent Business Owner

Compare the price between Booksy and Fresha for a similar set of features and inclusions.

£40

monthly

- All features included
- No hidden fees
- Optional new client commission fees only changed when suing Boost feature

£0

monthly

- Payment transaction fee
- 20% mandatory commission for any new client bookings

What are the differences between Booksy and Fresha?

*Up to 500 marketing text messages included per monthComparison based on data in Oct 2024.

7 day free trial, no credit card required.

Cancellation Fees

Always free
30p per appointment

Pay Outs

1 bank account and within 24 hours
Multiple bank accounts, daily payouts only available if you’ve made more than  £50.

Automatic Text Message Reminders

Always free
10p a message (20 included)

New Client Fee

No new client fees unless using optional Boost Feature
20% + VAT, not optional if your account allows online bookings

Marketing Text Messages

Free SMS*, Email and Push Marketing Messages
14p per text
2p per email

Customer Support

24/7 Live In-App Chat, plus Phone and Email support
Email only

Business Reports

All reports included
£7.95pm per team member monthly

Why is Booksy better than Fresha?

02

No hidden or extra fees. All features included

Fresha charges for extras like messaging your clients, new client fees, and full business reports access.

03

More features to promote and grow your business

Reserve with Google integration, better Marketing Tools, flexible payment options, and 50+ reports to make informed business decisions.

01

Straightforward, transparent pricing

Booksy has one monthly subscription fee that includes every feature.

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No hidden or confusing fees

Fresha’s pricing is confusing on purpose. You may think you’re getting a free subscription, but you’ll find that they’re making a lot of money from add-on fees and commissions for your new client bookings.

24/7 Customer Support

Don’t wait days for a response via email. Reach a human in less than 30 seconds, 7 days a week with our in-app live chat support. Catch us by phone or email during business hours!

Free data transfer and 1:1 onboarding support

You’re not stuck with your current app - we can help. We'll transfer your business over to Booksy for free, whether you're switching from another software or ditching pen and paper. That includes those hard-earned reviews. A dedicated Booksy Expert will provide personalised 1:1 support and advice to ensure your success on Booksy.

  • Services
  • Client database
  • Future appointments
  • Reviews
  • Photos
Switch to Booksy
Barber who uses the Booksy app
Barber using an online appointment app

Every feature included

£40
Start free now
*Payment processing not included

Frequently asked questions

If Fresha is free, why should I choose Booksy?

"Free" can certainly be tempting—until your software starts charging you for features that were once free or begins adding fees for essential booking tools like appointment reminders and client messaging. After all, every platform needs to make money somehow, and “free” solutions often end up costing more than a subscription-based app.

With Booksy, for example, a subscription at just £40.00 per month includes unlimited marketing emails and up to 500 marketing text messages. To send those same 500 messages on Fresha? It would cost you £70! Booksy also offers all transactional messages, like appointment confirmations and reminders, at NO EXTRA COST, making it a cost-effective and transparent choice.

Does Booksy charge my clients to book with me?

Never - you have unlimited bookings with your Booksy subscription. We won’t charge your clients a booking fee.

Does Booksy charge me for new clients?

You’ll never be charged for new clients unless you have the optional Boost Marketing feature enabled.

Booksy does not charge you for any of your existing clients, or any new clients that book you through your booking link, QR code, Google/Instagram/Facebook integrations. You are not charged for new clients that find you through your Marketplace listing when Boost is turned off. 

The only time you’ll be charged for a client is when you enable our Boost Marketing feature, which promotes your profile and increases the visibility of your business. If a client books you through the Marketplace for the first time while Boost is enabled, you’ll pay a one-time 30% commission of their total service cost. 

Fresha charges you 20% for any new client that books with you if you have online booking turned on - you cannot opt out.

What does Booksy offer that Fresha does not?

  • Free Automated Appointment Confirmations and Reminders - We won’t charge you for the transactional messages to your clients that make your life easier, like automated Confirmations and Appointment Reminders. Fresha charges you for each message sent.
  • Automated Marketing Campaigns: Automated message blast campaigns send the right message, at the right time, to the right people. Automate your client followup, booking reminders, and holiday messages to stay connected to your clients and drive more bookings. Templates and campaigns are already set up for you in the app. Just turn them on.
  • Free text message marketing - Text messages are the most effective way to reach your clients and drive bookings. Easily message your clients for free (up to 500 messages per month) with our Message Blast tool. The same amount on Fresha would cost you £70.
  • Built-in, Customisable Social Post Creator - Create your own images to share to social media right in the app. Instantly share great reviews 
  • Free Detailed, at-a-glance dashboards and reports: Over 50 reports to keep an eye on every aspect of your business - Client behavior, Revenue, Business Performance, Appointment Reports, Cash Flow and more. It’s all the information you need to make informed, data-driven decisions about your business. All reports are included in your standard subscription.
  • The leading beauty booking marketplace: Over 38 million clients around the world book on Booksy. Don’t miss out on getting discovered.

Fresha is a registered trademark of Fresha.
Comparison based on data as of 10/29/2024.