Are you thinking about opening your own spa? Maybe you are already in the process of launching a business? Or maybe you have been running it for quite some time now, but are looking for ways of making the management part way easier? If so, you should definitely keep reading. It’s a fact that managing a spa can get really difficult - scheduling visits require controlling three different factors: the availability of staff members specialised in given services, proper equipment and the required room. It’s super easy to get lost, especially as clients cancel and reschedule their appointments all the time. And there is nothing worse than arriving for your pampering session, only to find out that the spa crew got lost in their records and although the specialist is awaiting, the hydromassage bed won’t be free for the next hour and a half. Situations like that are the fastest and most effective way to lose customers and strain your reputation for good. Is there a way to make the management process not only easier but also foolproof?
The magical world of the Internet offers you countless tools that are supposed to help with this delicate task. You can find multiple spa management apps, varying from simple online calendars to pretty advanced scheduling tools. Many of them are free… or, to be more precise, seemingly free. What’s the matter with them and why should you be wary when looking into such offers?
Now you may be asking: “So, how do I manage my spa with software then?” The answer lies in more reliable solutions - instead of using a few smaller applications for different areas of your business (appointment scheduling, online booking, marketing, etc.), invest in a solid, advanced software that takes care of everything - and one that you can trust with your sensitive data. The best spa software available on the market is Booksy - why?
The online booking feature allows your clients to make their appointments wherever and whenever they want. What does it mean for you? Boosted customer satisfaction, less honest mistakes with dates and hours and no calls in the middle of the night! Additionally, there are automatic appointment reminders that your customers will get before every visit. They help to reduce no-shows by up to 70% - now, how about that?
Your new favourite spa system will allow you to safely and conveniently store information on your clients, such as their preferences, digital consent forms and full appointment history. Thanks to this, you will be able to customise each treatment and boost sales by offering hand-picked retail products that reflect the client’s previous choices. You can also easily manage sales of gift cards, service packages and memberships!
Forget about the awkward situations in which the client had to wait for the massage bed or manicure chair due to overlapping bookings. Booksy offers a feature dedicated to equipment and room availability that will make managing different areas of your spa a breeze. Moreover, Booksy provides a number of functionalities dedicated to managing your employees as well - including creating clear work schedules!
The system also monitors stock levels and tracks your sales, as well as backbar product consumption. You can track which products are the most popular and make sure you'll never be left without vital resources ever again. Booksy will even let you send an order to your supplier straight through the system!
Booksy allows you to run promotions such as happy hours, flash sales and last-minute discounts to help you promote your services and make the most of your appointment book! And bulk messaging is there for you to make sure every customer knows about your special offers.
These are just a few of many other fantastic features Booksy delivers. The best part? You can test-drive the system with no obligations, no hidden fees and no credit card required. See for yourself how much easier (and safer!) managing a spa can be with Booksy.
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