If you have been working in the industry for quite some time now, you may be really surprised (or maybe even slightly offended) by this question. Of course, you know your responsibilities! You are an experienced specialist, not a mere rookie. Maybe you found this article while doing some research for recruiting a new hairstylist - but for sure there will be nothing to surprise you. Right? Well… let’s find out together!
To make listing all of your responsibilities easier, we divided them into four different categories:
Let’s begin with the obvious. Naturally, your duty is to perform the services you were thought to perform - namely:
However, you know well that you are not a “hairstyling machine” and it’s actually your knowledge and experience that clients count on the most. This is why it’s also your job to:
The managerial responsibilities will largely depend on how the salon is being, well, managed - namely: what the employee hierarchy, division of duties, spheres of influence are and how much independence a regular stylist has. The managerial duties may include:
Now, whatever your salon organisation methods may be, mind that many managerial tasks can be automated. Such a solution not only relieves you and your employees from unnecessary tasks and allows you to focus on more important things, but also makes the automated elements foolproof. Imagine a world where scheduling and editing appointments is made by convenient drag and drop and all the changes appear automatically in the calendars of all team members. Imagine no more double-bookings, as the system you are using warns you of any overlaps. Imagine creating digital work schedules, generating detailed work reports accordingly and calculating commissions automatically. Imagine that a software verifies the availability of equipment and rooms for you and checks stock status, sales and product consumption. Is this even possible? With Booksy, the best program for hairdressers on the market - it is. Test-drive Booksy today for 14 days, absolutely free, with no obligations nor cancelling fees (and no credit card required)!
The hair and beauty industry is one that never stands still - the trends keep changing, techniques keep developing, new products and tools are introduced almost every day. The unspoken truth is that once you stop working on being up to date with all of that, you start falling out and slowly, but undeniably, become irrelevant. This is why one of the most important responsibilities of a hairdresser is to never stop working on your skills and gaining knowledge. This includes:
Finally - the responsibilities that require having the so-called “soft skills” (or “people skills”). They are extremely important - even if you are a declared introvert, you need to learn how to appear friendly and approachable, as it’s a part of your job! Of course, no one is forcing you to try to change your personality - it’s absolutely not the case, you are perfect the way you are. However, you need to keep in mind that working in the service industry, you are sentenced to regular social interactions, during which you need to be on the active side. Interpersonal responsibilities are mainly about providing great customer service - they include:
Interpersonal duties are mainly about customer satisfaction, but not entirely - they also intertwine with sales and marketing. This is why a hairstylist’s responsibilities may also include:
Now that you are familiar with all of the duties of a hairstylist, it will be much easier for you to run a recruitment process in your business and develop management processes for your existing team. Keep in mind that you should always fit staff roles to your needs, management style and personal preferences - and that you don’t have to rely solely on manpower to keep things running smoothly. Test Booksy for free and see for yourself!
.png)
